Non-Verbal Communication Strategies

Effective Non-Verbal Communication
(To Increase Overall Communication Effectiveness)

ExecuFeed helps successful leaders and their teams become even better communicators by
utilizing non-verbal strategies and increasing their perception of non-verbal cues.  We also teach clients to perceive and influence group dynamics when interacting with groups of more than two.

Every human being has their own individual communication style and preferences. We also have specific contexts in which we have to communicate on a daily basis, whether it be at home,  at work, with friends or with customers.  We tailor non-verbal strategies that give individuals a wider range of choice of how to operate even more effectively in any given context.

The perception on non-verbals is essential when running groups or meetings of any size.  The best way to manage an individual inside a group, and leave their self-esteem in tact, is to use non-verbal strategies.  Non-verbals strategies also make for shorter, more efficient meetings.

Communications research indicates that 80%-90% percent of all human communication is based on non-verbal cues, or anything other than the words. This is how human beings communicate emotions and attitudes.  It includes a variety of things things like body language, gestures, facial expressions, touch, smell, voice rate and intonation.  Breathing is in many ways the most critical component of non-verbal communication, yet for many it is the most difficult one to track.  A persons breathing may be the single best indicator of receptivity and cognitive functioning.

One of the most exciting things we do is to observe or “shadow” a leader “live” in real time as they interact with other colleagues or customers in their own personal work settings.  We can observe and track the “process” of what is going on, while the leader is responsible for delivering the “content” or the message.   By watching the leader interact with others:  either in person, on the telephone, individually or in groups, we can provide sensory specific information about the process, as well as non-judgemental feedback in how to improve.  By learning how to systematically “see and hear” the non-verbal aspects of communication, our clients develop more choice in how to successfully respond.

Key individual non-verbals include face, voice, body, breathing, and location.
Key group non-verbals include cohesion, sub-groups, unisons of response, leaders, and barometers.

Influence others through non-verbal perception and feedback.
non-verbal perception and intelligence

Group Dynamics is the study of groups and group processes.  A group is typically defined as two or more people that are connected to each other by social relationships.   Kurt Lewin defined group dynamics as “the way groups and individuals act and react to changing circumstances.”